FAQs

Frequently Asked Questions

Gaurav Cheema avatar Andras Helyes avatar
57 articles in this collection
Written by Gaurav Cheema and Andras Helyes
Scheduling

Adding brand new shift will not check staff leave until shift is saved

While creating a new Shift, ShiftCare will not block manager from adding staff on leave until you save the shift
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Written by Gaurav Cheema
Updated over a week ago

In my schedule, why are some shifts highlighted green where as others are highlighted red?

Understanding shift states
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Written by Gaurav Cheema
Updated over a week ago

Why cannot shift be clicked or row is highlighted in red or why I cannot invoice a shift?

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Written by Gaurav Cheema
Updated over a week ago

Can I delete/cancel/Edit multiple shifts of the program in one go?

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Written by Gaurav Cheema
Updated over a week ago

How do I share the details of a Shift with Staff

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Written by Gaurav Cheema
Updated over a week ago

Why I cannot edit a shift?

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Written by Gaurav Cheema
Updated over a week ago

Why I cannot see any pending shifts under my Area?

All my shifts show up booked (Green) when some shifts should be pending (Red) state
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Written by Gaurav Cheema
Updated over a week ago

Troubleshooting GPS

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Written by Gaurav Cheema
Updated over a week ago

Why is staff/client time different than shift time?

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Written by Gaurav Cheema
Updated over a week ago

Why shift is pending (red) even though clients and staff ratios are correct?

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Written by Gaurav Cheema
Updated over a week ago

How to update staff attendance within a particular shift?

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Written by Gaurav Cheema
Updated over a week ago

If a member of staff calls in sick, can I assign someone else to the shift?

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Written by Gaurav Cheema
Updated over a week ago

How to back date a shift?

Ability to back date shifts is always useful, in this article you will learn to back date shifts
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Written by Gaurav Cheema
Updated over a week ago