In order to log in to ShiftCare connect, please type connect.shiftcare.com in the address bar. It will the ask you to put your login details. It will then take you to below page.

You can click on the shift if you wish to view details of the shift. You will be able to see date, time, location, description (not shown in example below) and staff of the shift. Please note if participant rostered in group programs then you will only able to view your own relative’s name (not others) due to confidentiality reasons.

Click on services to go back to calendar view.

Communications

On clicking on communication tab on the top of the page (Blue bar), you will be able to view You and organisation communication history. See page belowYou can see:

  • Emails and Text messages sent to you with dates.
  • You can also see your own reply with dates.

Invoices

On clicking on invoice you will be able to see list of paid, unpaid and overdue Invoices.

Pay invoices

In order to look into details of invoices, hit “Show” button against the invoice. If you wish to make the payment at that time then you can do so by clicking ”Pay with card” option shown in page below and follow the prompts. Once you make payment, the invoice status will turn “paid” instantly.

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